Customers may call the Westrex service department at 617-254-1200 to obtain a Return Materials Authorization (RMA) number for all warranty and non-warranty product repairs.
Products returned to the Westrex designated repair facility must be sent freight prepaid with the RMA number marked on the shipping label and packaged appropriately for safe shipment (see packaging instructions listed below). It is recommended the shipment be insured and sent by a method that allows for package tracking.
Please mark the label with the RMA
number and return the items to:
29 Denby RD
Boston MA 02134
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